8. WEATHER CONDITIONS
Each destination is different and the weather differs a lot depending on the seasons. MTR attempt to always plan tours when the weather is supposed to be at its best. MTR cannot be held liable for unpleasant or unsuitable weather conditions that occur during a tour and no refunds or adjustments to the tour price will be made for such conditions.
9. CHANGES TO SCHEDULE AND ITINERARY
MTR strive to deliver our premium tours precisely as described on our website, but itinerary may change without further noticed to weather, road- or any other conditions that MTR or its guides feel will jeopardize the safety of the group or material. In some instances that could mean changes to the schedule that was originally published and requiring a change in accommodations arrangements. No refunds or adjustments to the tour price will be made for such conditions.
10. CHANGE TO TOUR COST
The cost of the tours quoted are the costs in effect at the time the quotation is given. If cost factors such as currency fluctuations, insurance costs, or the cost of accommodations or motorcycle rental dictate the need for an increase in the price of the tour, MTR may modify the price at any time prior to 60 days before departure. If a customer is not satisfied with such an increase, the customer may cancel the reservation and the entire deposit will be promptly refunded.
11. HEALTH AND BEHAVIOUR
Riding a motorcycle for many days un end in a hectic 3rd world country can be strenuous mentally and physically and demands that the Participant is fit and with good health. MTR require that every Participant is fit and able to ride a motorcycle and we expect everyone to fill out the Medical Questionnaire with honest answers in order for our tour leaders to be informed and attentive with any special needs like medicine, nutritive requirements, pre-existing conditions etc. that the Participant might have.
MTR also reserves the right to cancel a Participant’s continued participation in a tour if the Participant becomes disruptive or putting themselves or others in harm’s way. No refund or credit will be issued after such a decision.
12. INSURANCE
MTR recommends that Participants take out adequate travel, health and accident insurance, as well as trip cancellation and interruption insurance. We furthermore recommend an Emergency Evacuation Membership (Available from Global Rescue)
13. CANCELLATION AND RESCHEDULING
Deposit and balance payments are nonrefundable. In certain cases funds can be transferred to a rescheduled date.
To requests a reschedule, please write to our email address: booking@motolombia.com. Include your full name and rental dates.
Reschedule requests initiated by the Participant with more than 60 days notice are transferable to a new booking, minus a $150 USD rescheduling fee. The remaining funds paid will be held as a credit towards the new booking.
Reschedule requests initiated by the Participant with less than 60 days notice the deposit and balance payments are forfeited as a cancellation fee. No credits, nor refunds available.
Cancellation during or cutting a tour short will not result in any refund or credit.
Credits can only be applied towards the balance of a tour and can not be used as a new deposit.
Credits expire one year after being issued.
Extreme situations may arise where it is necessary for MTR to advance or postpone a scheduled tour and other travel arrangements. In that event, MTR do not assume responsibility for any resulting losses, expenses or inconvenience. This includes, but is not limited too, airline tickets, hotel reservations, activities or automobile rentals.
No exception to this policy will be made for any reason. MTR is not responsible for a participant’s inability to attend a tour due to any circumstance whether it be health, family or environmental. Trip cancellation or interruption insurance is strongly recommended to protect your deposit and balance payments as well as other travel plans.
14. PHOTO AND VIDEO MATERIAL
Photos and videos produced by MTR or its representatives during a tour are the property of MTR and copyrights remain with MTR. MTR can use this material for promotional and advertising purposes, including images in which individual participants can be recognized, without any charge for the use of this material.
15. ACCEPTANCE
I have read and accept the terms and conditions of MTR. I’m aware of the risks involved in riding a motorcycle and that traffic conditions, roads, weather and other conditions as well as the actions of other riders can influence and magnify the risks. I accept these risks. Furthermore, I agree and understand that MTR is not the guardian of my safety and they, individually or collectively, cannot be held liable in any way for any occurrence in connection with the operation or my participation in connection with any tour or rental, which might result in injury, death or other damage to me, my property, or my family, heirs, assigns, or others.
16. GOVERNANT LAW
These terms and conditions shall be governed by the internal laws (exclusive of the choice of law provisions thereof) of Colombia as to all matters. Any action between the parties hereto shall only be brought in the District Court of the Cauca Valley in Cali, Colombia and not in any other jurisdiction and the prevailing party shall be entitled to recover from the non-prevailing party its reasonable fees and costs.
